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Showing posts from January, 2018

Frame Blindess

Shoemaker and Russo (in Hoch) discuss the hazards associated with "frame blindness" and how to guard against them.  Discuss three ways you can avoid "framing traps" and provide a detailed example of each from your life experience.  Could you have framed each situation differently? What did the exercise teach you about complex decision-making? What additional tools or "frames" might have helped you through the process? How was "risk" a factor in your examples? What did you learn about yourself through this exercise? Of the various methods that Shoemaker and Russo (Hoch, et. al., 2001) state to avoid framing traps, I have typically used surfacing a frame most often when trying to suss out an issue.   I have found this technique the most effective in capturing and accounting for as many risk elements that can be conceived.   That said, risk identification is only as effective as the knowledge, experience, and imagination of the people invo

Framing Complex Decisions

3.3 Describe the 3 different tools or approaches for dealing with complex, multiple stakeholders, and environmental decision processes in your organization. Reflect on changes or alterations you would consider to ensure the most successful process possible. Describe the elements in detail and make clear the available options and consequences. Shoemaker and Russo (Hoch, et. al., 2001) present the concept of frames as a business group analog to a personal world view.   As with most people and organizations, worldviews and “frames of references” are often limited by personal/organizational experiences and end goals.   To solve this, as the “All Lord High” Director of an organization, I would employ a 3 step method to ensure high pressure and multiple stakeholders are satisfied. Frame Audit – Ah yes, the cleansing and disinfecting light of an audit.   As mentioned in the discussion post, my background as an auditor makes this a natural fit.   But auditing can serve multiple fu

Making Choosing Easier

We all want customized experiences and products, but when faced with “700” options, consumers freeze up. With fascinating new research, Sheena Iyengar demonstrates how businesses (and others) can improve the experience of choosing. Identify four of the methodologies Sheena Iyengar suggests as methods of helping us improve our experience in choosing. Discuss the implications of two of these methods in terms of your personal decision-making and then as a member of an organization. Are there other ways can you improve your ability to decid e? Ms. Iyengar provides four methods of making an selection process a much easier experience: cut, concretize, categorize, condition (Iyengar, 2011).  Depending on the original condition, or the number of choices that are offered, application of these four principles may vary depending on various factors.  In my work situation, two methods would appear to have the most impact on streamlining decision-making situations, concretize and condition:

Decision Making

Hoch, Chapter 3 discusses the power of everyday reasoning in multistage decision-making. The text discusses the way that researchers solve multistage problems through the application of formulas (dynamic programming models) that provide the most significant chances of success. Critically think about your own decision-making process and reflect on the process you use in relation to the decision making process recommendations outlined in the article. How would you apply optimal dynamic decision analysis to predict the future impact of today's decision? Additionally, would the conclusions reached on pages 57ff. of the text improve your decision-making? How and why? Note: Hoch textbook has not arrived at this time. I tend to employ a more analytical process when it comes to purchasing a large ticket item, such as a refridgerator or car.  In looking comparing various products, I tend to look at what features and long term value is offered for a particular price point.  This will he